How to order
Placing an order is simple and secure, use the menu or the search features to browse the site. If you want to send an international order, click on the international link. To see a more detailed product image and find out more about the content and colours, click the image or the "Add to Basket" link. The product detail page shows the item and any size options. Use the radio buttons to select a size. Click the "Add to Basket" option. You will then be shown the contents of your basket. You can either continue shopping or proceed to checkout by clicking the relevant button at the bottom of the screen.

Payment
Enter your credit card details in the "Payment Details" block. Use the item help (available by clicking the question mark next to any item) for more information. When you have entered all the item and payment details, click "Place Order". If the order has been successfully transmitted, a confirmation screen will be displayed on the screen, and emailed to you for your records. You will later receive a payment confirmation and VAT invoice once your card has been processed.

What methods of payment do you accept?
We accept payment by major credit card: VISA, Mastercard or Maestro/Switch

How do I contact you concerning a problem or query with my order?
If there is a problem with the order, please contact us on 01303 260000

Where can I find out about Wedding flowers
Please click on the "Wedding" link on the main menu for more information about wedding flowers.

Is your website secure
The flower shop are pleased to announce that this website is commerce-enabled using Protx payment gateway for easy and secure on-line ordering. This ensures the safety of your credit card information by creating an encrypted link between you and our web server using the latest version of SSL, approved for use with SET and implemented in all modern web browsers. The flower shop make purchasing on-line easy and hassle-free for you - no headaches, just simple, safe shopping.