What is your privacy policy?
The Flower Shop is concerned to ensure that your right to privacy online is maintained.
Information you supply us with will only be used by us to fulfil an order placed by you or to enable us to provide you with a better service.
Set out below is a summary of The Flower ShopÕs privacy policy
Data Protection Act 1998
The Flower Shop has notified under the Data Protection Act 1998 and your rights under that Act are provided for in this policy and on The Flower Shop website
If you have any queries about or wish to update or delete any of your personal information then please email The Flower Shop at info@theflowershophythe.co.uk
What personal information does The Flower Shop collect about you?
When you simply visit our web site no personally identifiable information is collected about you.
Registration
Before placing an order for the first time we invite you to register to save you having to insert your personal details every time you wish to order. The Flower Shop asks you for your name, postal and email addresses and your telephone number.
To register you must also create a password, for your security we suggest using a combination of letters and numbers.
Once you have registered we will hold the personal details provided.
Ordering goods or services
Every time you order goods from us, if you have not already registered, we will ask you for your name, email and postal address and for your telephone number. We will also ask you on every occasion to provide us with the name and address of the recipient of the flowers together with your credit card details to enable us to obtain payment for the goods.
Use of your information
The Flower Shop will use your information in order to fulfil your order and, unless you have indicated that you do not wish to receive such information, we may provide you with information from time to time about our services, special offers and other initiatives.
The Flower Shop does not share your information with any other companies or individuals except to the extent that is necessary to complete your order.
Ensuring your privacy
The Flower Shop takes appropriate steps, including the encryption of credit card information, to ensure that your privacy is maintained. Access to your personal information is restricted to those members of The Flower Shop staff who require such access in order to carry out their duties. We do not currently, and will not in the future, provide any of your personal information to other companies or individuals without your permission. However your credit card details will need to be provided to companies who authorise and process payment. These companies will only use such information for the purposes of facilitating your payments for an order placed with The Flower Shop.
Your order details will also be sent to a member, or members, of the The Flower Shop organisation to enable your order to be processed, The Flower Shop members are themselves subject to strict codes of practice requiring them to safeguard your personal information.
Please note that this Privacy Policy and our procedures apply only to the The Flower Shop web site and not to any site which is linked to our site.
Use of Cookies
The Flower Shop uses cookies to enable you to shop with our shopping basket facility, you must have cookies enabled to order on this site. We do not use cookies to collect any data about you from which you can be identified.
Any data stored and processed about you will be stored and processed in the United Kingdom and will not be sent outside the United Kingdom except to fulfil an order that you have placed.
Information stored
Information held about recipients of our flowers and services will be retained on our computer for record purposes only. Internet Security
Whilst this Policy has been designed to protect your privacy, no one can guarantee that data transmission over the internet is 100% secure. As a result of this whilst we maintain this Privacy Policy in order to protect your information we cannot guarantee or warrant security of any personal information that you provide us with and such transmission is made by you at your own risk.
If you have any queries about The Flower ShopÕs Privacy Policy or if you need any further information, please email us on info@theflowershophythe.co.uk.
